Staff:    Lacey Clarke, Counsel

Damien Butvick, Policy Analyst

 

 

 

 

 

 

 

 

 

 

 


THE COUNCIL

REPORT of the Governmental Affairs Division

Robert Newman, Legislative Director

Alix Pustilnik, Deputy Director, Governmental Affairs

 

 

COMMITTEE ON CONSUMER AFFAIRS

Hon. Leroy G. Comrie, Chair

 

May 7, 2008

 

 

PROPOSED INT. NO. 633-A:                      By the Council Members McMahon, Fidler, James, Nelson, Palma, Recchia Jr. and Oddo

 

TITLE:                                                           A Local Law to amend the administrative code of the city of New York, in relation to licensing and regulating bridal shops and wedding photographers.

 

 

I.          INTRODUCTION

On Wednesday, May 7, 2008, the Committee on Consumer Affairs, chaired by Council Member Leroy G. Comrie, Jr., will conduct its first hearing on Proposed Introductory Bill No. 633-A of 2007 (“Intro. 633-A”), a Local Law to amend the administrative code of the city of New York, in relation to licensing and regulating bridal shops and wedding photographers.  Those invited to testify at today’s hearing include representatives from the New York City Department of Consumer Affairs, the wedding apparel industry, professional photographers associations, as well as other interested parties.

 

II.        BACKGROUND

            A ceremony of commitment between two loving individuals is a hugely important day in many people’s lives, involving much planning, preparation and anticipation. For several hundred businesses in New York City, it is also a very lucrative business. In 2006, the average wedding in New York City cost $39,519, over 30 percent higher than the national average.[1] Wedding gowns can be equally expensive, costing the average New York City bride $2,206, over two-thirds more than the national average.[2] Recording the memory of one’s special day also comes with a hefty price tag, with photographer fees ranging from $1,200 to over $10,000 in New York City.[3] Despite the high cost, however, not every couple is getting their money’s worth.

            In the first three months of 2004, the Office of the New York State Attorney General received 20 complaints about Leah Flanigan Photography, a Brooklyn-based wedding photography company.[4] Complaints received by the Attorney General’s office included, “failure to deliver completed albums, photographs, negatives and online viewing services; poor quality photographs; failure to refund deposits to customers to whom [the company] never delivered services, and failure to respond to repeated calls and e-mails from dissatisfied consumers.”[5] Just last year, thirteen New Yorkers were duped out of thousands of dollars by Michael’s Fine Art Photography, a Staten Island-based photography studio which failed to provide its clients with the pictures taken or a refund on their deposit.[6] Victims also complained of their inability to track down the photographer, Michael Vassallo.[7]

            Fraudulent wedding services are not indigenous to the five boroughs. In 2006, the New York State Attorney General’s Office received more than 30 complaints about Fluture Imaging, Inc. in Ontario County, whose owner, Karen Record, had failed to produce photographs and albums; provide refunds; and return phone calls, emails and letters.[8] She also falsely represented herself as a member of the Professional Photographers’ Society of New York State.[9] On the other side of the Hudson River in New Jersey, hundreds of newlyweds were left without their photos and lost thousands of dollars each after Celebration Studios filed for bankruptcy in January 2008.[10] In addition to accepting payment without delivering any services, the studio was also accused by the Office of the New Jersey Attorney General of failing to refund customers; failing to respond to consumer complaints; and misrepresenting the terms of their contracts with their clients.[11] To date, the newlyweds still have not received their photographs, which remain in the hands of the state government while the case against the studio is pending.[12]

            Intro. 633-A seeks to ensure that consumers are protected from unscrupulous or fraudulent behavior on what many hope will be one of the best days of their life. Closer scrutiny of bridal shops and wedding photographers would benefit both the clients and the businesses alike by raising the level of consumer protection while also eliminating those businesses whose deceptive practices sully the industry’s reputation.

 

III.       Proposed Int. No. 633-A

            Proposed Int. No. 633-A would amend the administrative code of the city of New York by adding a new subchapter to chapter 2 of title 20.  The first section of the subchapter defines relevant terms.  For the purposes of the legislation, a “bridal shop” is an entity with the principle purpose of selling items relating to a marriage or other civil commitment ceremony, including gowns and related accessories.  For the purposes of the legislation, a “wedding photographer” is an entity with the principle purpose of selling the service of recording still images or video of a wedding or other civil commitment ceremony.  Section 20-251 of the proposed legislation would make it unlawful for any person to own or operate a bridal shop or engage in wedding photography without first having obtained a license from the Department of Consumer Affairs and complying with all other provisions of the subchapter. 

The following section outlines the requirements an applicant must follow to obtain a license, including providing their name and address, or if a non-resident, the name and address of a registered agent in New York City upon whom process may be served, and submitting a current version of the customer contract as required by section 20-253 of the subchapter.  Applicants must submit amended or modified contracts to the Department of Consumer Affairs within sixty days of their amendment/modification.  The legislation then specifies that once an applicant is issued a license, it is valid for two years, unless suspended or revoked sooner.  The annual fee for a license would be $125. 

            Section 20-253 would require that every bridal shop or wedding photographer provide the consumer with a contract that, at a minimum, specifies the costs for the product or services, including required deposits or up front fees, any additional fees, including those related to products or services or late fees, and the terms of the shop or photographer’s refund policy.  The section also reserves power for the Commissioner of the Department of Consumer Affairs (“the Commissioner”) to require additional disclosures by rule. 

            The next section delineates the powers and duties of the Commissioner, namely to promulgate rules to implement, to enforce the proposed legislation, and to conduct investigations into the business, business practices and business methods of any bridal shop or wedding photographer, if the Commissioner determines such investigation is warranted.  Additionally, the Commissioner would have the power to compel witness attendance and the production of books and records.  This section also explains that applicants licensed under this legislation would be liable for the actions of their agents or employees if acting within the scope of their authority; provided, however that the licensee would not be liable for employees or agents’ acts that constitute gross negligence or an intentional tort unless authorized by the licensee. 

            Section 20-255 would require that licensees maintain records, including customer contracts and receipts for a period of at least three years from the date of the receipt.  Furthermore, licensees would be required to post a $5,000 bond to the Department of Consumer Affairs conditioned upon their compliance with all the rules and regulations governing wedding photographers and bridal shop owners.  Furthermore, the bond would be used to guarantee payment to the city for any fine imposed due to a violation of any law or rule or payment of any final judgment against the licensee. 

            Finally, the last section of the proposed legislation specifies that any person found guilty of violating the subchapter would be subject to a fine of between $1,000 and $5,000 for each violation.  Additionally, if the person is found guilty of repeated, multiple or persistent violations he or she may also be responsible for the cost of the Department’s investigation. 


Proposed Int. No. 633-A

 

By Council Members McMahon, Fidler, James, Nelson, Palma, Recchia Jr. and Oddo

 

..Title

A Local Law to amend the administrative code of the city of New York, in relation to licensing and regulating bridal shops and wedding photographers.

..Body

 

Section 1.  Chapter 2 of title 20 of the administrative code of the city of New York is hereby amended by adding a new subchapter 9, to read as follows:

SUBCHAPTER 9

Bridal Shops and Wedding Photographers

§ 20-250 Definitions. 

§ 20-251 License required.

§ 20-252 Application; License term; fees.

            § 20-253 Contracts.  

§ 20-254 Powers and duties of the commissioner. 

§ 20-255 Records.

§ 20-256 Bond Requirement.

§ 20-257 Penalties. 

 

§20-250  Definitions.  a. “Bridal shop” shall mean any person, corporation, partnership, limited liability company, or any other entity engaged in business with the principal purpose of regularly selling, or offering for sale, items for or relating to a marriage or other civil commitment ceremony, including, but not limited to, bridal gowns and related accessories.

b. “Commissioner” shall mean the commissioner of consumer affairs.

c. “Department” shall mean the department of consumer affairs.

d. “Wedding photographer” shall mean any person, corporation, partnership, limited liability company, or any other entity engaged in business with the purpose of regularly selling, or offering for sale, the service of recording still images or video of marriage or other civil commitment ceremonies and related events. 

§20-251  License required.  It shall be unlawful for any person to engage in the business of owning or operating a bridal shop or wedding photography without first having obtained a license in accordance with the provisions of this subchapter, and without first being in compliance with all other applicable law, rules and regulations.

§20-252  Application; License term; fees.  a. 1.  Each person applying for a bridal shop or wedding photographer license, or renewal thereof, shall file an application in such form and detail as the commissioner may prescribe and shall pay the fee required by subdivision c of this section.

2. In addition to any additional information required pursuant to rule, the applicant shall provide the following:

(a)  The name and address of the applicant.

(b)  Any applicant who is a non-resident of the city shall provide the name and address of a registered agent within the city or designate the commissioner as his or her agent upon whom process or other notification may be served.

(c)  A current version of the customer contract required pursuant to § 20-253 of this subchapter.  Any amendment or modification of such standard contract shall be provided to the commissioner within sixty days following such amendment or modification.

b.  All licenses issued pursuant to this subchapter shall be valid for two years unless sooner suspended or revoked. The commissioner shall establish by regulation the expiration date of such licenses.

c. The annual fee for a license or renewal thereof shall be one hundred twenty-five dollars.

§20-253  Contracts.  Every bridal shop or wedding photographer shall provide each consumer with a customer contract that shall, at minimum, provide the following information:

a.  The cost for each service or product provided by the licensee, as well as information relating to any up front fees or deposits required and outstanding balances left due.

b.  Any additional fees associated with additional products or services.

c.  Any fees relating to cancellation or early termination of the contract.

d.  The terms of the refund policy employed by such bridal shop or wedding photographer.

e.  Any additional disclosures required by rule of the commissioner.

§20-254  Powers and duties of the commissioner.  a. The commissioner may make and promulgate such rules and regulations as may be necessary for the proper implementation and enforcement of this subchapter.

b. In addition to any other powers of the commissioner, not in limitation thereof, the commissioner shall have the power to enforce the provisions of this subchapter, to investigate any violation thereof, and to investigate the business, business practices and business methods of any bridal shop or wedding photographer, if in the opinion of the commissioner, such investigation is warranted. Each bridal shop or wedding photographer shall, upon the request of the commissioner, supply such information as may be required concerning its business practices, methods, or its proposed business practices or methods.

c. For the purpose of enforcing the provisions of this subchapter, and in conducting investigations relating to any violation thereof, and for the purpose of investigating the business or business practices or methods of any bridal shop or wedding photographer, the commissioner, or the commissioner's designee, shall have the power to compel the attendance of witnesses and the production of books and records, in accordance with the provisions of chapter one of this title.

d. For the purpose of this subchapter, licensees may be held responsible for statements, representations, promises or acts of their employees or their agents within the scope of their authority; provided, however, that licensees shall not be held responsible for the statements, representations, promises or acts which are contrary to instructions or which constitute gross negligence or intentional torts unless specifically authorized by the licensee.

§20-255  Records.   Every bridal shop and wedding photographer shall maintain all records related to its daily operations, including but not limited to, customer contracts and receipts.  Such records shall be maintained for a period of at least three years from the date of such receipt and be made available for inspection by the commissioner at his or her request.

§20-256  Bond Requirement.  Each bridal shop and wedding photographer shall furnish a $5,000 bond to the department conditioned upon:

a.  compliance with all laws, rules and regulations covering the conduct of bridal shops and wedding photographers;

b.  payment to the City of New York of any fine, penalty or other obligation imposed by the department for non-compliance with any law(s), rule(s) or regulation(s) within 30 days of its imposition; and

c.  payment of any final judgment against the bridal shop and wedding photographer. The bond shall be either a cash bond or a bond executed by a duly authorized surety company in a form acceptable to the commissioner.

§20-257 Penalties.  a. Any person who, after notice and hearing shall be found guilty of violating any provision of this subchapter, shall be punished in accordance with the provisions of chapter one of this title and shall be subject to a penalty of not less than one thousand dollars nor more than five thousand dollars for each violation.

b. In addition to any other penalties, if a person is found to have committed repeated, multiple or persistent violations of any provision of this subchapter, such person may be responsible for the cost of the department's investigation.

§3.  This local law shall take effect one hundred and twenty days after it shall have been enacted into law, except that, prior to such effective date, the commissioner of consumer affairs may promulgate rules or take any other action necessary for implementation of this local law. 

 

LCC

LS# 3303

4/23/08   

 

 



[1] Padgett, T., “Consider a gown with deep pockets,” Newsday, September 16, 2007, at H05.

[2] The Knot (April 17, 2008), “The Knot Unveils Annual Real Weddings Survey Results,” Press Release, retrieved on May 1, 2008.

[3] “New York City Wedding Photographers,” Wedding Photojournalist Association, Retrieved May, 1, 2008, Available at: http://www.wpja.com/wedding-photographers/new-york-city-photojournalist.htm                 

[4] Office of the New York State Attorney General (September 20, 2004), “Wedding Photographer to Reimburse Jilted Clients,” Press Release, Retrieved on April 18, 2008.

[5] Id.

[6] Donnelly, F., “MIA wedding photographer offers couple a final insult,” Staten Island Advance, May 16, 2007.

[7] Id.

[8] Office of the New York State Attorney General (January 31, 2007), “Ontario County Wedding Photographer Banned for Failing to Deliver Photos and Deceiving Customers,” Press Release, Retrieved on April 18, 2008.

[9] Id.

[10] Kelley, T., “Newlyweds Seething After a Photo Studio Fails to Deliver,” N. Y. Times, January 22, 2008, at 6.

[11] New Jersey Office of the Attorney General (January 22, 2008), “State Files Suit Against Wedding Photography Company,” Press Release, Retrieved on April 18, 2008.

[12] Frank, A., “Court rules state can’t yet distribute wedding photos,” The Star-Ledger, April 12, 2008, at 13.